Region Courier Delivery Window  Delivery Cost
Mainland UK ParcelForce UK 2-5 Working Days £5
Northern Ireland, Offshore UK & Scottish Highlands DHL 2-5 Working Days £5
Europe DHL 3-6 Working Days Calculated by weight at checkout
Rest of the World DHL 3-14 Working Days Calculated by weight at checkout
Orders are shipped Monday to Friday, excluding bank holidays.
Please don't get in touch regarding missing parcels until the above time period has passed.
You can check your order history on your account for your shipping status at any time.
    Returns & Exchanges:
    All returns or exchanges must be returned to us within 28 days of you receiving your order and must be accompanied with Returns
    Form. Can’t find your returns note? Don’t worry, you can download and print a new one here
    Our returns address:
    Penn Sport Returns, Wilson Imports Ltd, Wilson Business Park, 1 Queen Elizabeth Avenue, Hillington, Glasgow, G52 4NQ, UK
    All products returned must be returned in original unused condition, without any tags removed. Products returned damaged, worn
    or altered may not be accepted and may be sent back to the customer. You can return your goods to us using our new reusable delivery bags.
    All charges related to return shipping are your responsibility and are non-refundable. We send your product using a trackable, reliable
    courier and we would highly recommend that you return your goods using a recorded or signed for delivery service, We cannot
    refund/exchange items that are lost in transit back to us.
    In the occasion that the goods are deemed faulty, we will cover the postage costs of a return or refund, provided there is proof of
    postage receipt.
    Return shipping costs for exchange is FREE for Mainland UK customers. For our overseas customers, if a product is needed to be
    exchanged, a new order can be placed for the correct item and a simple return of the previous item can be conducted within the
    return time frame.
    Please allow up to 10 working days after the return has arrived at our warehouse for your refund/exchange to be processed.
    Penn Sport reserves the right to refuse any returns/exchanges at any time.